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Copyright 1998-2022, Southern California OS/2 User Group. ALL RIGHTS RESERVED.

SCOUG, Warp Expo West, and Warpfest are trademarks of the Southern California OS/2 User Group. OS/2, Workplace Shell, and IBM are registered trademarks of International Business Machines Corporation. All other trademarks remain the property of their respective owners.

The Southern California OS/2 User Group
P.O. Box 26904
Santa Ana, CA 92799-6904, USA

January 2000

 Dear Mr. Know-It-All 

Mr. Know-It-All has the answers to even the really tough questions.

Q.  Dear Mr. Know-It-All,

Netscape renders some pages with no text. The pictures are OK but I really want to read the page. What can I do?

A.  As installed, Netscape uses Courier New as the default font. On some systems, Courier New is is not installed and the result is blank pages. Use Edit->Preferences to set the font to something else and your pages should display.

Q.  Dear Mr. Know-It-All,

The Netsite drop down does not show all the pages I have visited. I know I can use the Back button to go back one page at a time, but is there a way I can go back more than one at a time?

A.  Yes. Position the mouse over the Back button and press the right mouse button. This will display a popup menu showing the pages you can go back to. Netscape 4.61 is much better integrated with Warp when compared to 4.04. You should experiment with the right mouse button to see what is possible.


I can't get the Windows 3.1 RealPlayer plugin to run with Netscape 4.61. Real Player works when run from a WinOS/2 session and I have added it to the Applications list. What am I doing wrong?

A.  This is usually caused by mixed up plugin DLL's. Netscape 4.61 works somewhat differently than previous versions. The WinOS/2 DLL's go in:


For each plugin you install, Netscape creates a support DLL in

\Netscape\Program\Plugin This DLL has the same name as the WinOS/2 DLL, but will be small, 2,000 to 3,000 bytes.

If the DLL locations or sizes are not correct:

  • Shut down Netscape
  • Copy the WinOS/2 DLL to \Netscape\Program\Win16\Plugin, if needed
  • Delete the support DLL from \Netscape\Program\Plugin
  • Restart Netscape
Netscape will create the support DLL and RealPlayer should work. However, there are a couple of other reasons the plugin may fail to work - if that's the case contact me at

This fix applies to all WinOS/2 plugins, not just Real Player.

Curious or in doubt, you can ask Mr. Know-It-All
OS/2 is his specialty and sharing solutions is his passion
Mr. Know-It-All lives in Southern California.