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Date:	Sat, 1 Feb 2003 21:59:57 PST8
From:	Benedict G. Archer <bgarcher@gte.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: system freezes with MR2ICE

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I
>After a several happy weeks with MR2I v 2.35a, it has been freezing the
>system requiring a hard reset. The freeze always occurs while scrolling
>through the text of an open email message or composing a msg--the mouse
>cursor still moves, but the keyboard and mouse buttons are dead;
>ctrl-alt-del has no effect. On rebooting chkdsk finds nothing to fix.
>I've run unimaint, checkini and cleanini repeatedly until nothing is
>found to repair, and installed all the latest updates--kernal, TCP/IP,
>JFS--all the fixes applied by the eCS fixtool. The system is dual CPU but
>I've used execmode to set the MR2 to single processor operation (but not the DLLs). How can
>I track down the cause of this problem?

>Thanks,
>Ben A

After posting this question I discovered two program files in the MR2
directory. One, MR2ICE with no extension and generic icon and the other,
same size and also of type program file, MR2I.EXE with the right icon.
I deleted the one with no extension which was apparently the one a desktop
shadow pointed to (the shadow was deleted too). So far, it seems OK, but
too soon to tell as before it would sometimes run long enough to go
through all the mail without freezing. How did I get that second copy of
the program file with a different name? I never made a copy.

The version is 2.35, not 2.35a as I said above.

Ben A
--
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Benedict G. Archer
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